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Privacy statement

This Privacy Statement describes how Transfigure collects, uses and disclosed information from and

about you when you visit our website and/or use our products and services. By using the Transfigure

website, you consent to the data practices described in this statement.

Transfigure is committed to protecting and preserving your right to privacy and confidentiality of

your personal information and to developing technology that gives you the safe online experience.

Personal information includes, but not limited to, your name, email address, contact number,

address, location, online identifier, biometric information and personal views and opinions.

Collection of your Personal Information

Transfigure will collect your personal information where we have a business interest to perform our

duties, comply with our legal obligation or where you have provided consent.

When you enquire about our products or services, sign up as a user of our products or services, or

contact us, we may collect some of your personal information.

Transfigure will also use cookies and similar technologies to automatically collect information about

your computer hardware and software when your visit our website. The information collected

includes your internet protocol (IP) address, browser type, domain names, location, access times,

referring websites addresses and device information. This information is used by Transfigure for the

operation of the service, to maintain quality of the service, and for general statistics regarding use of

the Transfigure website.

Please keep in mind that if you directly disclose personally identifiable information or personally

sensitive data through Transfigure public message boards, this information may be collected and

used by others.

Note: Transfigure does not read any of your private online communications.

We encourage you to review the privacy statements of websites you choose to link to from our

website to understand how those websites collect, use, and share your information. Transfigure is

not responsible for the privacy statements or other content on websites outside of the Transfigure

and Transfigure family websites.

Use of your Personal Information

Transfigure will collect and use your personal information for any of the following purposes:

• To operate our business and provide you with the products and services you have requested.

• To inform you of our products or services.

• To conduct research through survey to determine your opinion of our current products and

services or of potential new services that may be offered.

• To improve our products, services, and website functionality.

• To inform you of any changes to our products and services.

• To provide you with administrative and technical support.

Disclosure of personal information

Transfigure does not sell, rent, or lease its customer lists to third parties. We may, from time to time,

contact you on behalf of external business partners about a particular offering that may be of

interest to you. In those cases, your unique personal information will not be transferred to the third

party. In addition, we may share data with trusted partners to help us perform statistical analysis,

send you email or postal mail, payment providers, debt collection services, provide customer

support, or arrange for deliveries. All such third parties are prohibited from using your personal

information except to provide these services to Transfigure, and they are required to maintain the

confidentiality of your information.

Transfigure will not use or disclose any sensitive personal information, such as race, religion, or

political affiliations, without your explicit consent.

Transfigure keeps track of our website and the webpages you visit, to determine which of our

products and services are most popular. This data is used to deliver customized content and

advertising for Transfigure customers whose behaviour indicates that they are interested in a

particular subject area.

Transfigure website will disclose your personal information, without notice, only if required to do so

by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on Transfigure;

(b) protect and defend the rights or property of Transfigure;

(c) transfer business assets in case of the sale of Transfigure;

(d) act under exigent circumstances to protect Transfigure and the personal safety of its users


(e) back-up data outside the Transfigure server.

Use of Cookies

The Transfigure website uses “cookies” to help you personalize your online experience. A cookie is a

text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run

programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be

read by a web server in the domain that issued the cookie to you.

Cookies provide a convenience feature to save you time. A cookie will tell the web server that you

have returned to a specific page. For example, when you sign up with Transfigure website, a cookie

helps Transfigure to recall your specific information on subsequent visits. This simplifies the process

of recording your personal information, such as billing addresses, shipping addresses, and so on.

When you return to the same Transfigure web page, the information you previously provided can be

retrieved, so you can easily use the features that you customized.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can

usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies,

you may not be able to fully experience the interactive features of the Transfigure website services or

web page you visit.

Data retention and security of your Personal Information

Transfigure will retain your Personal Information for the duration of our relationship with you. In

some circumstances, we may retain your Personal Information for a longer period, to:

• Comply with record retention requirements as prescribed by law;

• Audit our business;

• Understand your consumer journey; and

• Respond to complaints regarding our services.

We are committed to securing your Personal Information you provide on computer servers in a

controlled, secure environment, protected from unauthorized access, use or disclosure. When

personal information (such as a credit card number) is transmitted to other websites, it is protected

by encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Transfigure will occasionally update this Privacy Statement to reflect the company and customer

feedback. Transfigure encourages you to periodically review this Statement to be informed of how

we are protecting your information.

Contact Information

We welcome your comments regarding this Privacy Statement. If you believe that Transfigure has not

adhered to this Statement, or you wish to change, update or access your Personal Information, or

unsubscribe from any of our services, you may contact us.

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